Dear client,
Please be informed that both of your withdrawal requests are still
being processed by our Finance Department as they need further
analysis. Due to this circumstance, we would like to remind you that
according to our Public Terms and Agreements, clause 4.1.5.
"Withdrawal is processed within the set time, which varies for every
payment system; however, in some cases the time of the withdrawal can
be increased up to 5 working days."
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